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Customer & Visit Management

Customer & Visit Management is a module that helps manage customer information, plan and track customer visits, maintain customer records, and provide a complete view of customer interactions to improve field sales and service efficiency.

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basic

Visit Reason Attachment

Visit Reason Attachment allows salesmen to record reasons when a customer visit does not result in a transaction.

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basic

Customer Wallet

Customer Wallet is used to manage advance collections and wallet balances maintained for each customer.

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basic

Customer Statement

Customer Statement provides a detailed financial summary of all transactions performed with a customer over a selected period.

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basic

Customer Inventory

Customer Inventory allows the business to track stock maintained at customer locations. This feature is useful when goods are placed at customer premises on a consignment or returnable basis.

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basic

Customer Location Update

Customer Location Update helps ensure accurate customer location details for route planning and location-based tracking. Customer location can be updated to reflect correct geographic positioning.

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basic

Customer Types

Customer Types allow the business to group customers into categories based on business requirements, enabling easier filtering, reporting, and pricing configuration.

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basic

Customer Assigning to Route

This feature enables mapping customers to specific routes so that each customer becomes available under the correct salesman route plan.

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basic

Casual Customer

Casual Customer allows salesmen to create and use temporary customer entries when selling to a customer who is not registered in the customer master.

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basic

On-the-Go Customer Addition

Salesmen can create new customers directly from the mobile app during field visits.

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advanced

Customer 360 View

Track customer profile, route, pricing, wallet, opening balance, sales history, orders, outstanding, and visits.

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advanced

Casual Customer Support

Support one-time or casual customers from field sales.

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advanced

Customer Revisit Planning

Track revisit customers and support repeat-visit planning.

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